职位描述

1. 岗位职责：

1.Review the TSR provided by regional service engineer, and to ensure all information and diagnose are correct, can be as the input of PDF
收集区域服务工程师反馈的TSR，并确保所有信息完整，准确，能够作为PDF 的输入
2.Provide technical support to regional service engineer, in order to resolve the problem ASAP
提供技术支持给区域服务工程师，协助解决现场问题
3.Provide onsite support to resolve hard-to-diagnose issue or significant problem
遇到疑难或重大故障案例时，提供现场支持
4.Summarize and compose typical fault case and develop diagnose process or template to service engineer
总结典型案例，提供调查诊断流程或模板
5.质量立项问题现场的问题统计调查
6.备机的故障问题的判定和拆检评审

1. 岗位任职要求：

Education 教育:
Bachelor degree or above, major in automotive engineering or mechanics
大学本科或以上，汽车以及工程专业
Experiences 工作经验: 
More than 3 years product management or service experience in machinery or related industry.
在机械或相关行业的，三年以上的产品管理或服务经验
Special Knowledge 特别知识: 
Hands-on experience with ISF and ISG engine testing and mechanism
会运用ISF 和ISG 发动机试验及机械构造
Be familiar with quality management and quality improvement process
熟悉质量管理及改进流程
Skills 技能:
Problem solving tools, such as; 7-step, Six Sigma
熟练使用问题解决工具：7步法，6 Sigma 等
Language 语言: 
Good English listening, reading, speaking, writing skills
良好的英文听说读写能力.